• All onsite timebased support services are charged per 1,00 hour. (at the customer)
• All online timebased support services are charged per 0,25 hour for homeusers and per 0,5 hour for businesses (by remote support)
• Favorable business agreements are possible
• Transport and handling fee covers transportation, administration, telephone and internet usage, etc. and can be reduced if the consultant are transported by the client or by using remote support.
• For larger and longer-term tasks, contact us for a offer.
• Remote Assistance can also be provided outside normal business hours, without any additional cost, but only by appointment with the consultant in advance.
• For backup to external media must be expected extra sur-charges for use of recordable media. (Between 10-15 dkr per media)

Payment can only be made through Bank Transfer: 

• Arbejdernes Landsbank, 5326-0352118

There is an 8-day limit on all payments. If you are unable to pay the full amount at once it is possible to receive up to 3 months of credit. However, you need make a prior arrangementwith us to do that.

If a dispute arises about a service performed and the customer does not voluntarily wish to pay an sent invoice, the case will, after the second reminder is sent, be transferred to judicial collection at the Civil Court.

We co-operate with the largest debt recovery agency: Collectia, and uses them to recover unpaid invoices when payment is exceeded and reminder # 3 is sent out. See more at collectia.dk